Support
Get support
Need help? Our experienced support team is ready to answer questions, resolve technical issues, and help you get the most from your Vuzix smart glasses.
Performance figures, specifications and other statistical information are provided for general reference and may vary based on product configuration, operating conditions, application requirements and other factors.
FAQ
Common questions
Where do I go for help with a specific Vuzix device?
The Support page links out to dedicated support docs for each active product line plus a separate section for legacy/discontinued devices like the M300 and original Blade.
Where can I find firmware or software release notes?
Release notes for each product line are listed at the bottom of the Support page, with a link to view the full release history for details on the latest firmware and app updates.
What if my device is discontinued?
Legacy and discontinued devices (M300, M400C, M4000, Blade, Blade Upgraded, Z100) still have a dedicated support section covering those products specifically.
How do I reach Vuzix if my issue isn't covered by the documentation?
Use the Contact Support link on the Support page to reach the technical support team directly for issues not resolved by the product-specific documentation.
Developers
Learn how you can access Vuzix resources to build your own applications for our products. Access our Developer's Center for information on our family of devices and developers' kits.
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