You can choose either the Vuzix LX1, built for rugged use with a long-lasting power bank for full-shift coverage, or the Vuzix M400, a lightweight, grab-and-go option suited to as-needed frontline and wet/outdoor use.

Each Remote Assist Kit comes pre-configured to work with both Zoom and Microsoft Teams. The Microsoft Teams integration is a high-security, Microsoft-verified application, and your IT admin will need to grant permissions to enable it in your organization's instance.

The Remote Assist Kit is built for hands-free mentoring, equipment troubleshooting, and training, including field service and maintenance, equipment installation and repair, remote inspections and audits, and workforce onboarding.

Yes. For volume orders and deployment support at scale, the Vuzix sales team can help coordinate large-quantity purchasing and rollout.

Both hardware options come bundled with the same Zoom and Microsoft Teams integration for live remote expert support, the difference is which glasses fit your environment. The LX1 configuration is built for rough use, with a long-lasting power bank designed for full-shift coverage, making it the better fit for warehouse, industrial, or extended field deployments. The M400 configuration is a lighter, grab-and-go option suited to as-needed frontline use and outdoor/wet setting where all-day ruggedization matters less than IP67 water protection. Choose LX1 for sustained, demanding environments and M400 for wet, more occasional remote-assist use.